The following terms and conditions will apply to your booking:
·
The
person named on the booking form/key form will be responsible
for all the members of his/her party. A contract between you and
us will come into existence when we issue you with your written
confirmation documents.
·
Payment
can be made in full or by deposit to reserve your holiday
reservation. The deposit required to reserve your holiday is
£50.
·
A
refundable bond of £100 is required against loss or damage.
·
The
balance payment must be paid 42 days prior to the start of your
holiday. If a booking is made within 42 days of the start of
your holiday payment must be made in full at the time of
booking.
·
Failure
to pay the full cost of your holiday by the balance due date may
result in the cancellation of your holiday reservation without
any refund.
·
Arrival
time is no earlier than 3pm, departure time is 10.00 am.
·
If you
wish to cancel your holiday, please telephone Jill using the
mobile number stated on the main page. Your cancellation must
also be notified to us in writing with the return of any
documents to us. Your cancellation date will start from the day
we receive your written confirmation. You will incur the
following cancellation charges as shown below, which will cover
our costs.
|
No.
of days in advance of holiday start date
|
Cancellation charges
|
|
More
than 42 days
|
Booking
deposit
|
|
42 to 28
days
|
40% of
total holiday cost
|
|
28 to 4
days
|
60% of
total holiday cost
|
|
Less
than 4 days
|
100% of
total holiday cost
|
Please note that
the minimum charge is per week (or part week) cancelled.
-
We the
owners intend our caravan to be used for family holidays and
are unable to accept bookings for groups of young people of
mixed or single sex under the age of 21 years or single sex
parties of any age.
-
No pets are
allowed in the caravan under any circumstances. If you are
found with a pet you will be asked to leave without any
refund, in addition you will be sent a bill for a full
spring clean of the caravan and any additional cleaning
required.
-
Cleaning :
the caravan will be thoroughly cleaned between holidays and
we expect you to leave the caravan and its contents clean
and tidy and in the condition that you arrived.
-
You the
hirer are responsible for the caravan and undertakes all
reasonable care of it and to replace any breakages or damage
caused. All items of inventory can be purchased from Lydstep
beach stores located at the main reception.
-
We the
owners reserve the right to cancel your confirmed booking at
anytime, due to unforeseen circumstances beyond our control
and refund all monies paid. In no event shall any monies
refunded exceed the rental for the caravan.
-
We the
owners will not be liable for any injury or death, loss of
property, damage suffered by the hirer or any member of your
party. Your belongings are also your own risk during your
stay.
-
All
information is given in good faith but no warranties are
made regarding information provided, either written or oral.
-
We the
owners and/or our representatives retain the right to enter
our caravan at any reasonable time to carry out any repairs
deemed necessary to the caravan or any equipment with your
consent.
-
If you wish
to change your holiday arrangements once we have issued your
holiday confirmation a fee of will be charged.
-
We the
owners will not be responsible for any change of
entertainment facilities as these are arranged by Lydstep
beach.
-
All
electrical and gas appliances in the caravan are tested once
a year.
-
Customers
are asked not to bring privately owned electrical appliances
to the caravan as they may 'trip' the caravan fuse box, if
customers do so, they use the equipment at their own risk.
-
As this is a
family owned caravan, and out of respect for non-smoking
holiday makers, there is a strictly no-smoking policy inside
the caravan.
-
We wish to
give you time to consider these conditions. If they are
unacceptable to you then please contact us within 4 working
days and confirm in writing for a full refund.
-
If you
require anymore info or photographs please call or email.
Our commitment to you
We the owners
endeavor to maintain at all times the highest possible
standards. So with this in mind in the event of any complaint,
faults or breakages arising either on arrival or once occupation
has commenced, this must be brought to the attention of the
owners immediately so that we may investigate and attempt
to rectify as soon as possible. Requests for compensation will
not be considered after the holiday has ended.
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