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1. THE FOLLOWING TERMS AND CONDITIONS WILL APPLY TO YOUR
BOOKING. THE PERSON NAMED ON THE BOOKING FORM/KEY FORM WILL BE
RESPONSIBLE FOR ALL THE MEMBERS OF HIS/HER PARTY. A CONTRACT
BETWEEN YOU AND US WILL COME INTO EXISTENCE WHEN WE ISSUE YOU
YOUR WRITTEN CONFIRMATION DOCUMENTS.
2. PAYMENT CAN BE MADE IN FULL OR BY DEPOSIT TO RESERVE
YOUR HOLIDAY RESERVATION. THE DEPOSIT REQUIRED TO RESERVE YOUR
HOLIDAY IS £50.00. ALL CHQUES MADE PAYABLE TO MRS. E D
THOMAS AND SENT TO
8 Graystone Crescent, Mardy, Abergavenny, Gwent, NP7 6JP
3. THE BALANCE PAYMENT MUST BE PAID 42 DAYS PRIOR TO THE
START OF YOUR HOLIDAY. IF A BOOKING IS MADE WITHIN 42 DAYS OF
THE START OF YOUR HOLIDAY PAYMENT MUST BE MADE IN FULL AT THE
TIME OF BOOKING.
4.
FAILURE TO PAY THE FULL COST OF YOUR HOLIDAY BY THE BALANCE DUE
DATE MAY RESULT IN THE CANCELLATION OF YOUR HOLIDAY RESERVATION
WITHOUT ANY REFUND.
5.
ARRIVAL TIME IS AS STATED ON YOUR KEY FORM, DEPARTURE TIME IS
10.00 AM.
6.
IF YOU WISH TO CANCEL YOUR HOLIDAY PLEASE TELEPHONE MOBILE
(08757 ) 86483 OR (07974) 889672 OR (01873) 854542. YOUR
CANCELLATION MUST ALSO BE NOTIFIED TO US IN WRITING WITH THE
RETURN OF ANY DOCUMENTS TO US. YOUR CANCELLATION DATE WILL START
FROM THE DAY WE RECEIVE YOUR WRITTEN CONFIRMATION. IN ADDITION
TO ANY CHARGE FOR PRIVILEGE PASSES YOU WILL INCUR THE FOLLOWING
CANCELLATION CHARGES AS SHOWN BELOW, WHICH WILL COVER OUR COSTS.
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NO OF
DAYS IN ADVANCE OF HOLIDAY START DATE |
CANCELLATION CHARGES PAYABLE PER WEEK PAYABLE PER WEEK |
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MORE
THAN 42 DAYS |
BOOKING
DEPOSIT |
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42 TO 28
DAYS |
40% OF
TOTAL HOLIDAY COST |
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28 TO 4
DAYS |
60% OF
TOTAL HOLIDAY COST |
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LESS
THAN 4 DAYS |
100% OF
TOTAL HOLIDAY COST |
7. WE THE OWNERS INTEND OUR CARAVAN TO BE USED FOR FAMILY
HOLIDAYS AND ARE UNABLE TO ACCEPT BOOKINGS FOR GROUPS OF YOUNG
PEOPLE OF MIXED OR SINGLE SEX UNDER THE AGE OF 21 YEARS OR
SINGLE SEX PARTIES OF ANY AGE.
8.
NO PETS ARE ALLOWED IN THE CARAVAN UNDER ANY CIRCUMSTANCES. IF
YOU ARE FOUND WITH A PET YOU WILL BE ASKED TO LEAVE WITHOUT ANY
REFUND, IN ADDITION YOU WILL BE SENT A BILL FOR A FULL SPRING
CLEAN OF THE CARAVAN AND ANY ADDITIONAL CLEANING REQUIRED.
9.
THE CARAVAN WILL BE THOROUGHLY CLEANED BETWEEN HOLIDAYS HOWEVER
BECAUSE ONLY A LIMITED PERIOD IS AVAILABLE IN WHICH TO CLEAN THE
CARAVAN WE ASK YOU TO LEAVE THE CARAVAN AND ITS CONTENTS CLEAN
AND TIDY.
10.
YOU THE HIRER ARE RESPONSIBLE FOR THE CARAVAN AND UNDERTAKES ALL
REASONABLE CARE OF IT AND ARE RESPONSIBLE FOR ANY
BREAKAGES AND ANY DAMAGE CAUSED.
11.
WE THE OWNERS RESERVE THE RIGHT TO CANCEL YOUR CONFIRMED BOOKING
AT ANYTIME, DUE TO UNFORESEEN CIRCUMSTANCES BEYOND OUR CONTROL
AND REFUND ALL MONIES PAID.
12.
WE THE OWNERS WILL NOT BE LIABLE FOR ANY INJURY OR DEATH, LOSS
OF PROPERTY, DAMAGE SUFFERED BY THE HIRER OR ANY MEMBER OF YOUR
PARTY, YOUR BELONGINGS ARE ALSO YOUR OWN RISK DURING YOUR STAY.
13.
ALL INFORMATION IS GIVEN IN GOOD FAITH BUT NO WARRANTIES ARE
MADE REGARDING INFORMATION PROVIDED, EITHER WRITTEN OR ORAL.
14.
WE THE OWNERS AND/OR OUR REPRESENTATIVES RETAIN THE RIGHT TO
ENTER OUR CARAVAN AT ANY REASONABLE TIME TO CARRY OUT ANY
REPAIRS DEEMED NECESSARY TO THE CARAVAN OR ANY EQUIPMENT WITH
YOUR CONSENT.
15.
IF YOU WISH TO CHANGE YOUR HOLIDAY ARRANGEMENTS ONCE WE HAVE
ISSUED YOUR HOLIDAY CONFIRMATION A FEE OF £25 WILL BE CHARGED.
16.
CUSTOMERS ARE ASKED NOT TO BRING PRIVATELY OWNED ELECTRICAL
APPLIANCES TO THE CARAVAN AS THEY MAY 'TRIP' YOUR CARAVANS FUSE
BOX, IF CUSTOMERS DO SO, THEY USE THE EQUIPMENT AT THEIR OWN
RISK.
17.
ALL ELECTRICAL AND GAS APPLIANCES IN THE CARAVAN ARE TESTED ONCE
A YEAR THIS IS FOR YOUR PROTECTION
18.
GUESTS ARE REQUESTED NOT TO SMOKE IN THE CARAVAN.
19.
IF YOU NEED ANY MORE INFORMATION PLEASE CALL US ON MOBILE BILE
(08757 ) 86483 OR (07974) 889672 OR (01873) 854542.
20.
WE WISH TO GIVE YOU TIME TO CONSIDER THESE CONDITIONS. IF THEY
ARE UNACCEPTABLE TO YOU THEN PLEASE CONTACT US WITHIN 4 WORKING
DAYS AND CONFIRM IN WRITING FOR A FULL REFUND
OUR
COMMITMENT TO YOU
WE
THE OWNERS ENDEAVOUR TO MAINTAIN AT ALL TIMES THE HIGHEST
POSSIBLE STANDARDS. SO WITH THIS IN MIND IN THE EVENT OF ANY
COMPLAINT, FAULTS OR BREAKAGES ARISING EITHER ON ARRIVAL OR ONCE
OCCUPATION HAS COMMENCED, THIS MUST BE BROUGHT TO THE ATTENTION
OF THE OWNERS (VIA THE RECEPTION OFFICE OR DIRECT TO US)
IMMEDIATELY SO THAT WE MAY INVESTIGATE AND ATTEMPT TO RECTIFY AS
SOON AS POSSIBLE. REQUESTS FOR COMPENSATION WILL NOT BE
CONSIDERED AFTER THE HOLIDAY HAS ENDED.
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