1. THE FOLLOWING TERMS AND
CONDITIONS WILL APPLY TO YOUR BOOKING. THE PERSON NAMED ON
THE BOOKING FORM/KEY FORM WILL BE RESPONSIBLE FOR ALL THE
MEMBERS OF HIS/HER PARTY. A CONTRACT BETWEEN YOU AND US WILL
COME INTO EXISTENCE WHEN WE ISSUE YOU YOUR WRITTEN
CONFIRMATION DOCUMENTS.
2. PAYMENT
CAN BE MADE IN FULL OR BY DEPOSIT TO RESERVE YOUR HOLIDAY
RESERVATION. THE DEPOSIT REQUIRED TO RESERVE YOUR HOLIDAY IS
£50.00.All cheques made payable to Mrs. N Williams-Jones and
sent to:-
25
Coed Yr Esgob, Lantrisant, Mid Glamorgan CF72 8EL
3. A RETAINER OF £100 IS
REQUIRED WHEN YOU BOOK YOUR HOLIDAY THIS WILL THEN BE
REFUNDED TO YOU BY THE FORM OF A CHEQUE IN THE POST WITHIN
10 DAYS OF YOUR HOLIDAY COMPLETION DATE. ANY BREAKAGES OR
DAMAGE CAUSED WILL BE DEDUCTED FROM THE RETAINER.
4. THE
BALANCE PAYMENT MUST BE PAID 42
DAYS PRIOR TO THE START OF YOUR HOLIDAY. IF A BOOKING IS
MADE WITHIN 42 DAYS OF THE START OF YOUR HOLIDAY PAYMENT
MUST BE MADE IN FULL AT THE TIME OF BOOKING.
5. FAILURE TO PAY THE FULL COST
OF YOUR HOLIDAY BY THE BALANCE DUE DATE MAY RESULT IN THE
CANCELLATION OF YOUR HOLIDAY RESERVATION WITHOUT ANY REFUND.
6. ARRIVAL TIME IS AS STATED ON
YOUR KEY FORM, DEPARTURE TIME IS 10.00 AM.
7. IF YOU WISH TO CANCEL YOUR
HOLIDAY PLEASE TELEPHONE MOBILE 07855991926 OR
(01443) 222313. YOUR CANCELLATION MUST ALSO BE NOTIFIED TO
US IN WRITING WITH THE RETURN OF ANY DOCUMENTS TO US. YOUR
CANCELLATION DATE WILL START FROM THE DAY WE RECEIVE YOUR
WRITTEN CONFIRMATION. IN ADDITION TO ANY CHARGE FOR
PRIVILEGE PASSES YOU WILL INCUR THE FOLLOWING CANCELLATION
CHARGES AS SHOWN BELOW, WHICH WILL COVER OUR COSTS.
|
CANCELLATION CHARGES |
NO OF
DAYS IN ADVANCE OF HOLIDAY START DATE PAYABLE PER
WEEK |
|
MORE THAN 42
DAYS |
BOOKING
DEPOSIT |
|
42 TO 28
DAYS |
40% OF TOTAL
HOLIDAY COST |
|
28 TO 4 DAYS |
60% OF TOTAL
HOLIDAY COST |
|
LESS THAN 4
DAYS |
100% OF
TOTAL HOLIDAY COST |
PLEASE NOTE THAT THE MINIMUM CHARGE
IS £50 PER WEEK (OR PART WEEK) CANCELLED AND ONCE PAID
FOR NO REFUND ON SITE PASSES WILL BE GIVEN.
.8. WE THE OWNERS INTEND OUR
CARAVAN TO BE USED FOR FAMILY HOLIDAYS AND ARE UNABLE TO
ACCEPT BOOKINGS FOR GROUPS OF YOUNG PEOPLE OF MIXED OR
SINGLE SEX UNDER THE AGE OF 21 YEARS OR SINGLE SEX PARTIES
OF ANY AGE.
9.
NO PETS ARE ALLOWED IN THE CARAVAN UNDER ANY CIRCUMSTANCES.
IF YOU ARE FOUND WITH A PET YOU WILL BE ASKED TO LEAVE
WITHOUT ANY REFUND, IN ADDITION YOU WILL BE SENT A BILL FOR
A FULL SPRING CLEAN OF THE CARAVAN AND ANY ADDITIONAL
CLEANING REQUIRED.
10. THE
CARAVAN WILL BE THOROUGHLY CLEANED BETWEEN HOLIDAYS HOWEVER
BECAUSE ONLY A LIMITED PERIOD IS AVAILABLE IN WHICH TO CLEAN
THE CARAVAN WE ASK YOU TO LEAVE THE CARAVAN AND ITS CONTENTS
CLEAN AND TIDY.
11. YOU THE HIRER ARE
RESPONSIBLE FOR THE CARAVAN AND UNDERTAKES ALL REASONABLE
CARE OF IT AND TO REPLACE ANY BREAKAGES OR DAMAGE CAUSED
THAT EXCEED THE £100 RETAINER.
12. WE THE OWNERS RESERVE THE RIGHT
TO CANCEL YOUR CONFIRMED BOOKING AT ANYTIME, DUE TO
UNFORESEEN CIRCUMSTANCES BEYOND OUR CONTROL AND REFUND ALL
MONIES PAID. IN NO EVENT SHALL ANY MONIES REFUNDED EXCEED
THE RENTAL FOR THE CARAVAN. WE WILL ALSO ATTEMPT TO REFUND
ANY MONIES PAID FOR PRIVILEGE PASSES BUT THIS CAN NOT BE
GUARANTEED.
13. WE THE OWNERS WILL NOT BE
LIABLE FOR ANY INJURY OR DEATH, LOSS OF PROPERTY, DAMAGE
SUFFERED BY THE HIRER OR ANY MEMBER OF YOUR PARTY, YOUR
BELONGINGS ARE ALSO YOUR OWN RISK DURING YOUR STAY.
14. ALL INFORMATION IS GIVEN IN
GOOD FAITH BUT NO WARRANTIES ARE MADE REGARDING INFORMATION
PROVIDED, EITHER WRITTEN OR ORAL.
15. WE THE OWNERS AND/OR OUR
REPRESENTATIVES RETAIN THE RIGHT TO ENTER OUR CARAVAN AT ANY
REASONABLE TIME TO CARRY OUT ANY REPAIRS DEEMED NECESSARY TO
THE CARAVAN OR ANY EQUIPMENT WITH YOUR CONSENT.
16. IF YOU WISH TO CHANGE YOUR
HOLIDAY ARRANGEMENTS ONCE WE HAVE ISSUED YOUR HOLIDAY
CONFIRMATION A FEE OF £25 WILL BE CHARGED.
17. PRIVILEGE PASSES, ALL HOLIDAYMAKERS
NAMES ARE REGISTERED AT LYDSTEP BEACH IF YOU HAVE PAID FOR
YOUR PASSES IN ADVANCE YOU CAN COLLECT FROM RECEPTION ON
YOUR ARRIVAL. PRIVILEGE PASSES ENTITLE YOU TO FULL USE OF
THE BRADLEY BEAR CLUB, SWIMMING POOLS PLUS ALL THE
ENTERTAINMENT FACILITIES.
18. WE THE OWNERS WILL NOT BE
RESPONSIBLE FOR ANY CHANGE OF ENTERTAINMENT FACILITIES AS
THESE ARE ARRANGED BY LYDSTEP BEACH
19. WE WILL ENDEAVOR TO MEET YOUR
SPECIFIC REQUESTS, BUT ARE VERY SORRY, THEY CANNOT BE
GUARANTEED.
20.
CUSTOMERS ARE ASKED NOT TO BRING PRIVATELY OWNED ELECTRICAL
APPLIANCES TO THE CARAVAN AS THEY MAY 'TRIP' YOUR CARAVANS
FUSE BOX, IF CUSTOMERS DO SO, THEY USE THE EQUIPMENT AT
THEIR OWN RISK.
21. ALL ELECTRICAL AND GAS
APPLIANCES IN THE CARAVAN ARE TESTED ONCE A YEAR THIS IS FOR
YOUR PROTECTION.
22. SMOKING
IS STRICTLY FORBIDDEN IN THE CARAVAN.
23. IF YOU NEED ANY MORE INFORMATION PLEASE CALL US ON
07855 - 991926
OR 01443 222313
or EMAIL pip.ner@virgin.net
24. WE WISH TO GIVE YOU TIME TO
CONSIDER THESE CONDITIONS. IF THEY ARE UNACCEPTABLE TO YOU
THEN PLEASE CONTACT US WITHIN 4 WORKING DAYS AND CONFIRM IN
WRITING FOR A FULL REFUND.
OUR COMMITMENT TO
YOU
WE
THE OWNERS ENDEAVOR TO MAINTAIN AT ALL TIMES THE HIGHEST
POSSIBLE STANDARDS. SO WITH THIS IN MIND IN THE EVENT OF ANY
COMPLAINT, FAULTS OR BREAKAGES ARISING EITHER ON ARRIVAL OR
ONCE OCCUPATION HAS COMMENCED, THIS MUST BE BROUGHT TO THE
ATTENTION OF THE OWNERS (VIA THE RECEPTION OFFICE OR DIRECT
TO US) IMMEDIATELY SO THAT WE MAY INVESTIGATE AND ATTEMPT TO
RECTIFY AS SOON AS POSSIBLE. REQUESTS FOR COMPENSATION WILL
NOT BE CONSIDERED AFTER THE HOLIDAY HAS ENDED.
