- We the owners intend our caravan to be used for family
holidays and are unable to accept bookings for groups of
young people of mixed or single sex under the age of 21
years or single sex parties of any age.
- Cleaning : the caravan will be thoroughly cleaned before
your arrival. Please respect our holiday home and ensure
that caravan is left in the condition that you arrived.
- You the hirer are responsible for the caravan and
undertakes all reasonable care of it and to replace any
breakages or damage caused.
- We the owners reserve the right to cancel your confirmed
booking at anytime, due to unforeseen circumstances beyond
our control and refund all monies paid. In no event shall
any monies refunded exceed the rental for the caravan. We
the owners will not be liable for any injury or death, loss
of property, damage suffered by the hirer or any member of
your party, your belongings are also your own risk during
your stay.
- All information is given in good faith but no warranties
are made regarding information provided, either written or
oral. We the owners and/or our representatives retain the
right to enter our caravan at any reasonable time to carry
out any repairs deemed necessary to the caravan or any
equipment with your consent.
- If you wish to change your holiday arrangements once we
have issued your holiday confirmation a fee of will be
charged.
- Privilege passes are to be arranged by yourselves. If
you have paid for your passes in advance, you can collect
from reception on your arrival. Privilege passes entitle you
to full use of the Bradley Bear club; swimming pools plus
all the entertainment facilities.
- We the owners will not be responsible for any change of
entertainment facilities as these are arranged by Lydstep
beach. We will endeavour to meet your specific requests, but
are very sorry, they cannot be guaranteed.
- All electrical and gas appliances in the caravan are
tested once a year.
- Customers are asked not to bring privately owned
electrical appliances to the caravan as they may 'trip' your
caravans fuse box, if customers do so, they use the
equipment at their own risk.
- As this is a family owned caravan, and out of respect
for non-smoking holiday makers, there is a strictly
no-smoking policy inside the caravan.
- We wish to give you time to consider these conditions.
If they are unacceptable to you then please contact us
within 4 working days and confirm in writing for a full
refund.
Our commitment to you
We the owners endeavour to maintain
at all times the highest possible standards. So with this in
mind in the event of any complaint, faults or breakages arising
either on arrival or once occupation has commenced, this must be
brought to the attention of the owners (via the reception office
or direct to us) immediately so that we may investigate and
attempt to rectify as soon as possible. Requests for
compensation will not be considered after the holiday has ended.
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